PPI complaints handling failures: FCA final notice | Practical Law

PPI complaints handling failures: FCA final notice | Practical Law

The Financial Conduct Authority has issued a final notice to Lloyds Bank plc, Bank of Scotland plc and Black Horse Ltd, and imposed a fine of over £117 million for failing to treat their customers fairly when handling payment protection insurance claims.

PPI complaints handling failures: FCA final notice

Practical Law UK Articles 0-616-6249 (Approx. 3 pages)

PPI complaints handling failures: FCA final notice

by Slaughter and May and Practical Law Financial Services and Practical Law Corporate
Published on 25 Jun 2015
The Financial Conduct Authority has issued a final notice to Lloyds Bank plc, Bank of Scotland plc and Black Horse Ltd, and imposed a fine of over £117 million for failing to treat their customers fairly when handling payment protection insurance claims.